Copelands Cheesecake Bistro

For Mother's Day I wanted to go to Copeland's Cheesecake Bistro. Mark called to make reservations and they were not taking reservations. They told him he would be able to get in. So we drive all the way over there. When we get there, there was a one and half hour wait. I told Mark we could go somewhere else he told me no this is what you want. So we went shopping to waste time. One hour and forty five minutes later we were seated. Our waitress comes and takes our order. I was starving and so were the kids so I ordered a loaf of bread. 30 minutes later and still nothing. The kids have finished there drinks and still no food and no waitress. Finally a different waitress brings us our bread then 5 minutes later another waitress brings us our food. Audrey didn't get her entire order and her food was cool. My food was really cold. So I get our waitress and tell her. Instead of her taking care of it she gets the manager. He told me he would get me another plate. While waiting for my plate Audrey's shrimp come and they are small burnt pieces of rubber. I told the manager I was not going to pay for this so he took that back as well. He then brought more shrimp which were still over cooked but Audrey ate them. She even committed that they were a little tough. You know that is bad when a six year old says that. So finally my food arrives. I cut into my crab cake and it oozes. It was not cooked all the way. Actually I would say at all. I have never had a crab cake do that. So I told my waitress and she said well its free the manager took it off and I told her I did not care that it was not cooked. So she took my plate then came back and asked us if we wanted dessert. She was the worst waitress I have ever had and that was the worst experience at a restaurant. Needless to say we did not get dessert. Instead we went to a movie so I could have popcorn.